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getting feedback
THE SECRETS TO GETTING CAREER-ENHANCING FEEDBACK

... is always nice to hear; who doesn’t like praise? But the best feedback is more than just an ego-booster or pick-me-up. ...read more

improve emails
5 WAYS TO…IMPROVE YOUR EMAILS (BECAUSE YOUR DIGITAL REPUTATION MATTERS)

... Of the myriad communication tools at our fingers, emails are arguably best-suited for communicating longer or more in-depth ... with thought - like any means of communication, it shapes your personal brand. The way you manage emails has a real impact on your ...read more

coping with change
6 STRATEGIES FOR COPING WITH CHANGE WHEN YOU’RE NOT THE BOSS

... New faces. Fluctuating targets. Evolving processes and strategies. Maybe even the scope of your role and the skills you’re expected ... and notice what’s going on in your body and mind. 6. Keep calm and carry on It’s the clichéd motivator that spawned ...read more

Say No
LEARNING TO SAY NO: THE FOUR DS

Saying no doesn't have to be negative. Find out how to refuse with grace and professionalismread more

Julie Hesselgrove
JULIE HESSELGROVE ON CHANGING FROM AN OPERATIONAL TO A STRATEGIC ROLE

Video of Julie Hesselgrove, Changing from a strategic to an operation role - ...read more