Sarah Coulson

Parcel Automation Programme Director, Royal Mail

Sarah Coulson

Sarah is a versatile leader in the transport and logistics industry specialising in strategy, transformation, programme leadership, infrastructure and data. An innovative, collaborative leader solving complex problems, coaching high-performing teams and delivering cross-functional change. She has considerable experience in aviation including the key brands of British Airways and Iberia. At Royal Mail, Sarah leads the parcel automation programme; introducing new parcel sort machines at pace, increasing efficiency and driving change. With focus, collaboration and drive from teams across the entire business, Royal Mail reached the significant milestone of 50% parcels automated in March, driving ever closer to the 90% target.